About
Frequently asked questions
Answers to the questions we hear most often about our equipment and projects.
Can’t find your answer?
Do you build custom automation?
Yes. Most of our projects are designed specifically for each customer’s needs and constraints. No two processes are exactly alike.
What are typical project lead times?
Lead times depend on the complexity of the project. Once we have analyzed your needs, we send you a detailed schedule, from design to commissioning.
Do you work with Fanuc robots?
Yes, Conceptromec is a certified Fanuc integrator.
Do you offer service after delivery?
Yes, a dedicated service team supports your equipment in production after commissioning.
Is your equipment made in Quebec?
Yes, design, manufacturing and assembly all take place in Magog, Quebec.
Which industries do you work in?
Mainly automotive, packaging, food processing, plastics, industrial material handling and general manufacturing.
Let’s talk about your project
Have an automation project in mind?
Our experts support you from the initial idea to production. Tell us about your needs.